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State & Local
Our strength is a steadfast focus on operational improvement
 Making IT work. Better, faster, smarter. That's what our operational approach is all about. We integrate our solutions into our client's existing operating environment. Our services incorporate the entire IT enterprise, from application development to infrastructure management to ongoing operations. We optimize systems performance through standard processes and methodologies including effective product management, quality assurance and change management, thereby improving management and reducing costs. And, we design our solutions to provide maximum support to our customers, their employees and, ultimately, maximum convenience and benefit to their customers - the public.
We provide a wide and flexible range of full-life cycle capabilities to help state and local governments manage IT resources for maximum productivity and results.
- Systems Management & Outsourcing, including data center consolidation, and management, network operations and systems/network administration
- IT Architecture and Consulting, including network design and engineering, requirements analysis and definition and program management
- Technology Refresh, including rapid procurement, system burn-in and software imaging, asset tracking, end-user training and de-installation and disposal
- Help Desk Solutions, including single point of contact call center, operational 7X24, level 1 and level 2 support
- On-Site Support, including hardware maintenance, deskside software support, and installs, moves, adds and changes (IMACs)
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